Frequently Asked Questions

The quoted repair cost include both replacement parts and labor.

Make sure you get the phone out of water instantly. Turn it off instantly after taking it out. Remove the battery to reduce the likelihood of a short or further damage. Call us or place your repair order online and we will be happy to assist you. see our https://www.bigpun.net/blog/wet-phone-what-to-do-if-you-drop-your-phone-in-water/

  1. 70 percent of payment is due before we repair your device. 30 percent payment is due upon receipt.

A courtesy phone is a device we provide for you to use temporarily while your device is under repair.